Contact Non Gamstop Casinos

Questions, corrections or feedback on anything you've read at unisonsoutheast.org.uk? This page explains what we can help with and the best way to get a useful answer back.

What we can help with

We're a review and comparison site covering casinos not on Gamstop, betting sites not on Gamstop and the wider market of gambling sites operating outside the UK's self-exclusion scheme. Get in touch if you want to:

Report outdated information on one of our reviews, offers or ratings
Ask how we arrived at a particular ranking or rating for a casino on our list
Flag a broken link, an expired bonus, or a detail that no longer matches what an operator offers
Suggest a topic you'd like us to cover, such as a specific payment method or game type
Raise a general query about how non Gamstop casinos work in the UK

What we can't help with

We don't hold player accounts, process deposits or withdrawals, or manage bonus terms for any of the operators we list. If you have an account issue, a dispute over a bonus, or a question about a specific deposit or withdrawal, that has to go through the casino's own customer support team directly — we have no ability to intervene in individual player matters.

If you're concerned about your own gambling and are looking for support options, our Responsible Gambling page is a better starting point than this one.

Before you write in

A lot of common questions are already answered elsewhere on the site, which can save you a wait for a reply:

For background on how we assess and rank operators, along with our current top picks, see Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
For information on who runs Non Gamstop Casinos and how the site is funded, visit our About Us page
For the legal terms governing use of this site, check our Terms and Conditions

Editorial independence and commercial disclosure

Non Gamstop Casinos may earn a commission when readers sign up with an operator through a link on this site. That relationship never decides where a casino sits in our rankings — ratings are based on our own research, and we're happy to explain the reasoning behind any listing if you ask.

A note on responsible gambling

Casinos not on Gamstop are a legitimate option for adults who have self-excluded and later decide they want to gamble again, and nothing on this site suggests otherwise. That said, we'd rather hear from readers who want clear, accurate information than field disputes over losses or bonus terms we have no control over. If gambling has become difficult to manage, the resources on our Responsible Gambling page are worth reading before you get in touch with us about anything else. All gambling content on this site is intended for adults aged 18 and over.

Response times

We aim to read and act on every message that comes in, particularly reports of factual errors or expired offers, which we treat as a priority since accuracy is the whole point of this site. General questions and suggestions may take a little longer to reach a reply, especially around busy periods, so please bear with us.